Welcome to Persistance Time KFT (“we”, “us”, “our”).
This Shipping Policy explains how we handle the processing, shipping, and delivery of orders placed on our website https://persistancetime.store (the “Site”).
By purchasing from us, you agree to the terms outlined below.
1. Order Processing
- All orders are processed within 1–3 business days after full payment is received and verified.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During peak periods or promotional sales, processing times may be slightly longer.
Once your order has been processed, you will receive a confirmation email with your order details and estimated delivery timeframe.
2. Shipping Methods & Delivery Times
We work with trusted local and international courier partners to ensure your order reaches you safely.
Estimated delivery times are as follows:
| Destination | Estimated Delivery Time |
|---|---|
| Within Hungary | 2–5 business days |
| Within the EU | 5–10 business days |
| Outside the EU | 7–15 business days |
Please note: Delivery times are approximate and may vary depending on customs procedures, courier delays, or your location.
3. Shipping Costs
- Shipping costs are calculated at checkout and depend on your location, order weight, and chosen delivery method.
- Any customs duties, import taxes, or additional fees charged by your country are the responsibility of the customer.
- From time to time, we may offer free shipping promotions, which will be clearly announced on our Site.
4. Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a tracking link.
Please allow up to 24–48 hours for the tracking information to become active.
5. Shipping Address
Please ensure that all shipping details provided are accurate and complete at the time of placing your order.
We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping fees may apply for resending the package.
6. Delays or Lost Packages
While we make every effort to ensure timely delivery, certain factors (such as customs inspections, weather conditions, or courier delays) may affect delivery times.
If your order is delayed or appears lost, please contact us at rita@persistancetime.store, and we will assist in locating or replacing your order where possible.
7. Damaged or Missing Items
If your order arrives damaged, incomplete, or with incorrect items, please notify us within 7 days of receiving it.
Send an email to rita@persistancetime.store with your order number and clear photos of the package and items.
We will review your claim and arrange a replacement, exchange, or refund in accordance with our Refund Policy.
8. Customs, Duties & Taxes
International customers are responsible for any customs duties, import taxes, or additional fees imposed by their country’s import regulations.
Persistance Time KFT is not responsible for delays caused by customs procedures.
9. Order Cancellations & Modifications
If you wish to cancel or modify your order, please contact us within 24 hours of placing it.
Once an order has been shipped, it cannot be changed or canceled.
10. Contact Us
If you have any questions or concerns regarding your order or our Shipping Policy, please contact us at:
Persistance Time KFT
📍 Address: 1141 Budapest, Komócsy utca 5, Hungary
📞 Phone: +36 30 311 0384
✉️ Email: rita@persistancetime.store